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United Airlines Drops Three Cities From Route Network

United Airlines Drops Three Cities From Route Network


As air travel demand returns and airlines continue to adjust their networks to cope with the changes in passenger numbers, United Airlines recently announced that it will be cutting three cities from its network. With the first cut coming as soon as Nov. 30, 2021, the Chicago-based carrier will no longer serve the cities of Pierre, S.D., Watertown, S.D. and Twin Falls, Idaho.


The routes to both cities in South Dakota are considered Essential Air Service markets. This means that SkyWest, the regional airline that currently flies these routes under the United Express brand, received subsidies to fly to these towns to help citizens stay connected to the rest of the country. Skywest’s daily flights to Denver out of Pierre and daily flights to Chicago-O’Hare and Denver from Watertown allowed passengers to be easily fed into a slew of United flights to all over the world from United hubs. 


Photo of N785SK - United Express Mitsubishi CRJ-700 at DEN
Skywest recently lost the EAS contract to serve certain cities in South Dakota and Idaho. Photo: Caleb Fleming


This news comes following a shift in favor between two carriers from the United States government. SkyWest’s contract, which subsidized its flights to Pierre and Watertown, expired in the spring of 2021. Following deep consideration, the government decided not to revive the expired contract with SkyWest and instead awarded the subsidies to Denver Air Connection, a public charter airline headquartered in the Denver area. 


This decision, though it appears it might hurt SkyWest and United in the near future, could provide the airlines with certain advantages moving forward. For example, in the past, United has cooperated with Denver Air Connection by selling tickets for flights to Telluride on its website. This allowed United to indirectly serve the city without actually flying its jets into the ski destination. Given the two companies’ past of working together and the fact that Denver Air Connection will be operating the routes to South Dakota, United may see this as an opportunity to bring their partnership to other routes to give its customers more options when looking to travel to the Mount Rushmore State. 


Photo of N394DC - Denver Air Connection Dornier 328JET at DEN
Denver Air Connection has won the contract to serve the former Skywest cities. Photo: Watts Brooks


Regardless of United’s future involvement in flights to these dropped cities, with the strong return in air travel demand, it is unlikely that United will have a difficult time finding new routes or additional frequencies to deploy these now available jets on.

John Pullen
John is an aviation enthusiast passionate about the airline industry and the marketing and financial strategies that allow airlines to rise and fall. With a strong background in the history of the industry as well as extensive knowledge regarding current industry events, his insights allow him to publish meaningful and insightful articles about the airline industry.

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ROUTES United United Airlines South Dakota Idaho Essential Air Service


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