Tag: passenger experience
NEWS Sep 22, 2026 Frontier Airlines to Introduce First-Class Seating in 2027, Departing From Ultra-Low-Cost Roots Frontier Airlines will add first-class seats in 2027, marking a major shift from its ultra-low-cost model as it targets premium travelers. Read More →
NEWS Sep 03, 2026 American Airlines Debuts Flagship Suite Seats on Refurbished Boeing 777-300ER American Airlines unveils its premium-heavy Boeing 777-300ER featuring new Flagship Suite seats, more premium cabins, and upgraded amenities across all classes. Read More →
NEWS Sep 03, 2026 Southwest Airlines to Launch First Airport Lounges in Four U.S. Cities by Late 2027 Southwest Airlines will open its first airport lounges in four major U.S. cities in late 2027, marking a historic shift for the carrier. Read More →
NEWS Sep 02, 2026 Southwest Airlines Is Going Premium with Its First Airport Lounges Southwest Airlines is entering the airport lounge market for the first time, with four lounges planned for Austin, Baltimore, Honolulu and Nashville in 2027. Read More →
NEWS Sep 01, 2026 JetBlue Introduces BlueFirst Domestic First Class With Cold Bento-Style Meals in Cardboard Boxes JetBlue unveils BlueFirst, its first domestic first class product, featuring recliner seats and cold meals served in cardboard bento boxes. Read More →
NEWS Jul 14, 2026 Emirates Completes 100th Widebody Cabin Retrofit in $5 Billion Overhaul, Adding Premium Economy Fleetwide Emirates has refurbished 100 widebody aircraft under its $5 billion retrofit program, installing Premium Economy seats and upgrading cabins across its fleet. Read More →
INFORMATIONAL Jun 23, 2026 Southwest Airlines Launches Starlink Wi-Fi Service With Inaugural Flight Southwest Airlines completes its first passenger flight with free Starlink Wi-Fi, marking a shift in its onboard connectivity strategy. Read More →
NEWS Jun 09, 2026 United Airlines Installs First Starlink Internet System on Boeing 777 Widebody Fleet United Airlines completes its first Starlink Wi-Fi prototype installation on a Boeing 777, marking a major step in its fleetwide connectivity rollout. Read More →
NEWS Jun 02, 2026 Delta Reconsiders Its Long-Awaited Transcontinental Business Class Seat Delta Air Lines may scrap plans for a new transcontinental business class seat, leaving its premium domestic strategy in question. Read More →
NEWS May 19, 2026 United Airlines Flew Passengers Across the Pacific for 13 Hours With No Screens, No Wi-Fi and No Way to Charge Their Devices A routine transpacific journey turned into an uncomfortable test of endurance for passengers aboard United Airlines flight UA-804 after a technical fault rendered the entire cabin entertainment infrastructure inoperable for the full duration of the flight. Read More →